Frequently Asked Questions
Everything you need to know about your beauty essentials.
What is the shipping timeframe for my order?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location.
Are your beauty products cruelty-free?
Yes, at π nope. we are committed to ethical beauty. All of our products are 100% cruelty-free and never tested on animals.
Can I return a product if it doesn't suit my skin type?
We offer a 30-day satisfaction guarantee. If a product isn't working for you, please contact our support team to initiate a return or exchange.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
Do you offer international shipping?
Currently, we ship to select countries worldwide. Shipping fees and delivery times vary by destination and are calculated at checkout.