Returns & Exchanges
At π nope., we want you to love your beauty ritual, but if a product isn't the right fit, we offer a 30-day window for returns on all items. To maintain our commitment to sustainability and hygiene, we accept returns on lightly used products that didn't meet your expectations.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the product in its original packaging; we encourage reusing the eco-friendly shipping box your order arrived in.
Attach the Label
Download and print the prepaid shipping label provided via email and secure it to the outside of your return package.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing